Seven Steps for Fearless Stakeholder Feedback | Fearless Feedback by Amy Kosterlitz, Kathleen Marron, Kelly Ross, and Lori Siegworth

Do you seek a feedback process that can be tailored to equip leaders to accomplish their professional goals? Do you need a practical guide for mining stakeholder feedback and framing it in ways that make leaders hungry for the insights? Are you tired of being constrained by cookie-cutter 360-degree feedback tools used in organizations, tools that can be tone deaf to the underlying emotions? Do you wish you could uncover the fears which inhibit the change a leader needs, so they can design actions for future growth? Then Fearless Feedback is your answer! Among many things, this book provides: A practical seven-step framework on how to structure stakeholder feedback for leaders; An actionable guide with specific dos and don’ts;Intriguing dialogue between coach, leader, and stakeholder (articulating the unspoken thoughts and underlying emotions); andTested techniques, tips, tools, and templates!

This text outlines a systematic leadership strategy designed to help professionals solicit and implement stakeholder feedback through a structured eight-step framework. The process begins by defining clear objectives and aligning them with broader development goals to ensure the information gathered is both relevant and actionable. Leaders are encouraged to meticulously plan logistics, emphasizing the importance of participant anonymity and organized data collection to foster honest communication. Following the research phase, the framework details how to analyze findings and present them in a way that respects the recipient’s preferences and timing. Ultimately, the guide focuses on the collaborative creation of a growth plan, allowing leaders to transform criticism into a visionary path for long-term professional improvement.

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